Helpline Helpline Our telephone Helpline is open 9am-5pm, Monday to Friday for information, advice and guidance on all aspects of Autistic Spectrum Conditions and associated problems. Telephone 01234 350704. Our Development Officers have considerable knowledge of autism and can provide support over the phone. We provide advice and support to parents, siblings and other family members and anyone with an interest in, or query about autism. Telephone 01234 350704. If you reach the answerphone, please leave your name, a short message and your contact number and we will call you back. Alternatively, you can e-mail us with your query at [email protected] We aim to respond to any calls and/or emails within 48 hours of any working week day. If responses are delayed, it may be because we are short-staffed but we will endeavour to get back to you as soon as we can.